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6.9149106 79.9105932 Based In Colombo, Sri Lanka


Sentiments are the key sources for the formation of perceptions.

Perceptions once formed are a toucher and an infectious issue to redress with especially in this connected and digital life-style.

The Smiley application by PragICTS provides a comprehensive platform to live track, analyze and redress your customer sentiments across all your customer touchpoints of your entire operation.

This enables to remedy negative sentiments before it incubates to infectious perceptions.



100% Customizable

Tailored to your exact needs

100% Web Browser Based

No client end software is required

100% Responsive

Run it on any Internet-enabled device.

100% Open Source

Deploy it on any platform/configuration

Live Dashboard

For real-time tracking and corrective action

100% Customizable Reports

Reports to meet your requirements

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