SMILEY
Features
FEATURES
PLATFORM FEATURES
100% Customizable
Tailored to your exact needs
100% Web Browser Based
No client end software is required
100% Responsive
Run it on any Internet-enabled device.
100% Open Source
Deploy it on any platform/configuration
Live Dashboard
For real-time tracking and corrective action
100% Customizable Reports
Reports to meet your requirements
APPLICATION FEATURES
FEATURES
LIVE DASHBOARD
Tracking your customer sentiments across your entire organization down to the specific feedback device.
DEFINITIONS MANAGEMENT
Define your smiley devices, locations, and smiley emoji as per your needs.
SENTIMENT NOTIFICATIONS
Configure for notifications on emoji severity for immediate actioning.
COMPREHENSIVE REPORTS
Bespoke reports to meet your exact needs with export options.
APPLICATION INTEGRATION
Smiley architecture enables integration with any 3rd party application.
ACCESS MANAGEMENT
Smiley platform access is fully managed through user-role access.