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Know your customer sentiments before it becomes infectious perceptions
Monitor your customer sentiments through the Smiley Platform
Deploy across all your customer touch points of your entire operation
Fully responsive browser-based management dashboard
Sentiments are the key sources for the formation of perceptions.
Perceptions once formed are a toucher and an infectious issue to redress with especially in this connected and digital life-style.
The Smiley application by PragICTS provides a comprehensive platform to live track, analyze and redress your customer sentiments across all your customer touchpoints of your entire operation.
This enables to remedy negative sentiments before it incubates to infectious perceptions.
Tailored to your exact needs
No client end software is required
Run it on any Internet-enabled device.
Deploy it on any platform/configuration
For real-time tracking and corrective action
Reports to meet your requirements