Sentiments Incubate
Perceptions.

Know your customer sentiments before it becomes infectious perceptions

Redress
Before It Becomes Infectious.

Monitor your customer sentiments through the Smiley Platform

Holistic
Management.

Deploy across all your customer touch points of your entire operation

Manage From Any
( Where | Device | Time ).

Fully responsive browser-based management dashboard

6.9149106 79.9105932

//About Smiley

Overview

Sentiments are the key sources for the formation of perceptions.

Perceptions once formed are a toucher and an infectious issue to redress with especially in this connected and digital life-style.

The Smiley application by PragICTS provides a comprehensive platform to live track, analyze and redress your customer sentiments across all your customer touchpoints of your entire operation.

This enables to remedy negative sentiments before it incubates to infectious perceptions.

Featured Highlights

Highlights

100% Customizable

Tailored to your exact needs

100% Web Browser Based

No client end software is required

100% Responsive

Run it on any Internet-enabled device.

100% Open Source

Deploy it on any platform/configuration

Live Dashboard

For real-time tracking and corrective action

100% Customizable Reports

Reports to meet your requirements

Sentiments Incubate Perceptions.